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OPERATING SYSTEM REQUIREMENTS: 

Our platform is provided by Virtual College and is compatible with all common operating systems, including tablet, iPads and mobile devices. For desktop computer/ laptop we recommend the following:

  • Windows Vista and above to Windows 7 and above
  • OSx Snow Leopard 10.6 and above to OSx Yosemite 10.10 and above
  • Ios 9 and 10
  • Andriod Lollipop, Marshmallow and Nougat

Virtual College’s systems are fully compatible with the following internet browsers:

  • Internet Explorer (IE) 11 and above
  • Microsoft Egde
  • Google Chrome latest version
  • Mozilla Firefox latest version

To ensure successful delivery of automated emails from the systems (eg password resets etc), it is highly recommended that the sending domains virtual-college.co.uk & vc-enable.co.uk are whitelisted, the sending IP is 89.248.58.103.

Technical note:

  • Emails are sent from a Tier 3 data centre which is subject to stringent access controls
  • All servers within this environment are continually monitored and OS hardened
  • Virtual College employ SPF, Sender ID and DKIM as proof of sender
  • Virtual College continually monitor blacklists to ensure their servers are not listed
  • Virtual College do not use a mail transfer agent and send direct to DNS, this allows quick diagnosis and working with customers, will allow resolution to any mail issues
  • SMTP logs are archived and current ones checked regularly